Walkies With Tom & Toto
all you need to know
If you are looking for a dog walker in Norwich then join our pack. Tom and Toto is an award winning business, awarded the No.1 dog walkers in the UK 2018! We provide your dog with everything they need to ensure they are happy, well socialised and safe. Our dog walkers are experienced professionals and all have completed our thorough in house training program in canine behaviour and first aid.
If your dog likes to socialise and play then our group walks are definitely for them! Our dog walkers take on average 4 dogs per group walk and a maximum of 5 dogs once all dogs have been introduced and get on well together.
We require your dogs to join our walks on a regular basis and require a minimum attendance of one set day per week. We find the dogs are much more settled, their social skills and confidence improve, and they benefit from a close bond with their walkers. Our online booking system is quick and easy to use if you require additional days.
Before we get going, we will come to you and introduce ourselves. The initial meeting is free and we bring our business insurance documents, canine first aid certificates and police checks for you to look over. Ask us any questions you may have and we will give you the support you need regarding nutrition, training and any thing else we can help you with.
Your dogs first walk is always a 121 with their dog walker. They will join up with another member of the team with their friendly dogs so we can make sure your dog is happy traveling as well as meeting new faces.
We offer morning and afternoon walks and our lunchtime group walks are between 11am-2:30pm. We also walk at the weekend but on a 121 basis. If you would like to arrange a meet and greet please click here.
PLEASE NOTE, WE DO NOT ACCEPT AD-HOC BOOKINGS AND HAVE A MINIMUM ATTENDANCE OF 1 DAY A WEEK.
Home Puppy Visits
a dedicated service
Before your puppy is old enough to head out with friends in public spaces, we offer Pre-vaccination Puppy visits when a Sitter comes to your own home and has some garden or indoor playtime to make sure your puppy has fun and lunch while you are out. These are the 1 hour Pre-Vaccination visits and you can have 1 or 2 of these each day depending on how long they will be left. We also offer 30 min Pet Sitting visits in the case you just need someone to pop in and say hi and a pop them out to the toilet. We will feed lunch, clean up any accidents and can help with toilet training.
Once your puppy is able to come out to play, they can join our puppy play group. They have a fantastic time, learn how to socialise with other dogs in secure and safe areas with our experienced staff and go home to crash out for the afternoon! Puppies love playing together and our groups are so much fun for young dogs!
Check Out Our FAQ's
great and transparent service
Get to know your dog walker! Please ask them any questions about our services and look over our folder containing insurance, first aid certification and DBS documents. You will have already been asked to register with us online before the meeting so please just show your sitter your home routine and allow your dog some time to get to know their walker. Please also have TWO sets of your house key ready for us.
While we assign you a primary walker, we cannot guarantee the same person each time you book a walk. We are a close nit team and communicate often with each other, so all information is passed onto each team member caring for your dogs. We do like to get together for our group walks so more dogs can socialise. It also means an extra pair of human eyes to watch over the dogs and it gives your dog the chance to meet all the walkers. If your usual walker is on holiday your dog will have met the rest of the team and be greeted by a familiar face when they come to pick them up.
We update your information in your account as well. It may be that a walker is off due to illness, personal obligations or annual leave. Our promise is that we will always have a trained, qualified walker to cover your dog walking needs. Our walkers are qualified employees (not independent contractors) who are team members. They are insured, canine first aid trained and police checked. We hope you will enjoy getting to know us all!
Absolutely! Your first meet & greet is always free. Additional meet and greet visits are £14. If you need more time, we’re happy to schedule an extended 1 hour visit for £20. You can arrange a meet & greet in the online booking system or call the office to schedule.
We only accept online card payment for our services. We take your security very seriously and your details are safe with us. When you register with us and add your pet’s routine, please also add a credit/debit card to your account. To do this, just click ‘card settings’, add your payment details and save them to your account.
Dog walks and day care are invoiced monthly in arrears on the last working day of each month via email. The system will automatically take payment from your nominated credit/debit card the next working day.