What Happens During a Professional Dog Groom?
We are a small Norwich salon with two amazing groomers and for us a professional groom is about the wellbeing, comfort and trust we build with every dog that visits us. We have a range of services to suit each dog – wether you need a full hair cut, a bath and brush, handstripped coat or just a nail trim.
1) Calm arrival and consultation
Every groom starts with getting to know your dog. We check coat condition, skin health and behaviour, and talk through your styling preferences. This helps us tailor the groom to your dog’s individual needs, as every coat type and personality is different.
2) The hydrobath spa experience
The groom begins with a relaxing hydrobath. The warm water penetrates deep into the coat, helping remove dirt, dust and loose hair while providing a soothing massage effect. This process supports healthy skin by stimulating natural oils and can help relieve irritation or dryness.
3) Drying and coat preparation
After bathing, we carefully blow dry and brush through the coat. This stage is essential for removing tangles and preparing the coat for trimming or styling. We always adjust drying techniques depending on each dog’s comfort level and confidence.
4) Trimming, styling and hygiene care
For dogs booked in for a full groom, we carry out a tailored trim or restyle based on your preferences and what best suits your dog’s coat and lifestyle. During this stage, we also include important hygiene elements such as nail trimming and ear cleansing to support overall health and comfort.
5) Puppy and nervous dog support
For younger dogs or first-time visitors, we introduce grooming gradually. This means gentle handling, shorter sessions and positive reinforcement help dogs feel relaxed and confident about coming back for future visits.
6) The finishing touches
Once grooming is complete, we finish with a final brush and your choice of fragrance so your dog leaves looking and feeling their best.
A professional groom should always feel calm, kind and tailored to your dog.
👉 Ready to book your dog’s next spa day? You can book online here:
https://book.collar.pet/uk/brands/tom-and-toto-spa/book/
